Saturday, April 17, 2010

Introductions

Well, I wanna jump on this blogging bandwagon... as always, I'm a little late on the uptake, but who really cares, right? All the more entertaining. So, as always, I ramble on. Probably should take a moment here to introduce myself. I am Janet. I am 26 years old, I work in a call center providing internet and cable tech support. I live with my roommates, who happen to be my best friends. I have two ferrets and a puppy, and I don't really do all that much. My job is fairly laid back. Working midnights, I have plenty of time on my hands between calls, which encouraged me to pick up this new hobby. I was also creeping someone's facebook and saw their blog and decided it looked like fun(nickle if they read this and message me!).

Well, of course, since I was just writing about how simple my job is, they place me in the busy queue. I hate it. I hate doing cable and billing. Much better at internet troubleshooting. But what can you do? I simply smile and nod, try to stay under the radar and keeping things going as best as possible. Hide the things that'll make my supervisor mad, keep from taking naps and work work work, lol! This month's theme is Empathy. I have none. I fake it, fairly well I guess, but the truth is, I don't care. You were the one who decided not to pay your bill. You were the one who fiddled around with the cables. If it's your fault, well, I want to point and laugh.

I suppose that's not exactly fair. I judge all Americans based on the ones I encounter on the phones. That's not really right, concidering I work in a call center doing tech support... obviously I am not going to get the cream of the crop calling in. Now and then someone with a spot of brains calls in, but those calls are few and far between. Life as a call center employee does not leave your patience intact!

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